Refund Policy

Last updated: May 1, 2026

We want you to be satisfied with your purchase...

14-day money-back guarantee

If you experience any of the following within 14 days of your purchase, we will issue a full refund:

• The product does not work on your supported device as advertised
• A critical bug prevents normal use and we cannot fix it within a reasonable timeframe
• You purchased by mistake (for example, wrong device ID entered)

What is not covered

The following situations do not qualify for refunds:

• Change of mind after the trial period has ended
• Buyer's remorse on a product that works as documented
• Requests made more than 14 days after purchase
• Devices not listed as compatible at the time of purchase
• Disagreement with documented product limitations

How to request a refund

Email [email protected] within 14 days of purchase with:

• The email address used for the purchase
• Your device ID
• A brief description of the issue

We respond within two business days...

Reissues vs. refunds

If you simply changed devices, you don't need a refund...

Contact

For refund requests or questions, email [email protected] or call +52 55 5438 0049.

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